Greg, Erin, Emily and Gina have stopped by Library Lions this week to tell us about the program.
In fall of 2010, four MLIS students at the iSchool at University
of Washington responded to a call for help via a listserv at UW. The BallardLandmark Retirement and Senior Living Community in Seattle needed assistance
with its library.
Four students responded to the
request and founded the current library program: Greb Bem, Erin Boyington, Emily
Small, and Gina Kessler.
These
students came together to conduct an assessment of the library collection and
actively volunteer to restructure the collection, provided reader advisory
services and technology instruction to the residents. The Landmark’s collection
was small enough to allow for some significant library coordination from four
students new to library work. After a quarter, the library had been transformed
from sheer chaos to a carefully refined, regularly-weeded and
regularly-developed information center.
The Skinny: What inspired you to create the Ballard Landmark Senior Center program?
While we were asked to come forward from the depths of academia
and participate in assisting with the Senior Center, we were given a relatively
“open” space to work with. Many library science students often only rarely
discover opportunities to gain practical library experience, and while the
Landmark is certainly fairly limited in its scope as a library, it was a
perfect jumping off pad for turning all of the theory of the classroom into
practical adventures. We have learned a lot through working together to make
the library more organized and user-friendly and doing outreach to the resident
community. Inevitably, our relationship with residents in the Landmark inspired
us to continue (and expand) our program.
Tell us about the Program
The program is run
exclusively by MLIS students. Our new student volunteers are: Jessica
Blanchard, Susan Fitch, Breean Kay, and Shannon Moller. Students of all
backgrounds and at all stages in their graduate studies volunteer regularly,
and at least one of us works at the Landmark for two hours every Saturday. Our drop-in
hours are advertised to residents on their monthly activities calendar.
How the program “works” depends on which volunteer is present at
the library and what the volunteer is comfortable with. Typically the program
begins each week with the volunteer doing shelf-reading and basic organization
of materials. There is a returns container that usually has a plethora of books
for reshelving, and books have typically found strange places on the
bookshelves. Magazines are weeded each week as well. The library is small,
consisting of just a few hundred books, but it is a beloved resource for a few
dedicated users. After the initial review of the collection has been conducted, the volunteer then seeks out residents that need help. Whether help consists of learning an iPad application, recovering lost computer passwords, finding something new to read, or getting a book review, the volunteers at the library are happy to help. In addition to working within the library, the volunteers also help residents at the two computer workstations existing around the corner, where residents are often conducting research or checking e-mail.
Our services provide small but important benefits for these seniors, from promoting reading at every age to enabling them to keep up with new technologies. Sometimes, they are just glad to have someone new to chat with. This spring, at the suggestion of one of the staff, we hope to organize a lesson on video chat through Gmail, Facetime, and Skype so that residents can communicate interactively with their families who live far away.
University House, a nearby senior living community, employs one
MLIS student as a part-time librarian, but that librarian’s primary job is
collection development. We have been trying to do programming and really
emphasize personal interactions with the residents in addition to managing the
collection. We would love to hear from librarians embedded in other assisted
living facilities to find out what has worked for them.
Roars for the Library Program
“Great job! Many thanks!” - Betty, a residentBob and Cathy stopping by for books
Alki, the Washington Library Association Journal, published an
article by Greg Bem about our work at the Landmark. Check
out the article on page 23 of the March 2013 issue.
Library Laughs
Coming to the Landmark, you never know whom you’re going to meet! In one day, I might get a dance lesson (the resident came to us with a reference question about how to get on Ellen on TV with his dancing skills), find a new thriller for the resident who has a stuffed cat and an empty mini bottle of Wild Turkey attached to her walker, and discuss the latest celebrity drama with the residents who have come to read the latest issue of People.
Library Lion’s Roar: ONE LAST BIG ROAR
In the fall of 2011 the library volunteers started using
LibraryThing to develop
a basic, online “catalog” of the library collection. While not as sophisticated
as an ILS, LibraryThing has allowed volunteers to document the entire
collection and prepare for a public release. It is our goal to ultimately make
the LibraryThing collection available to the residents so they can search their
collection using modern tools. The entire collection is recorded online, and it
took many months to accomplish!
Janet - Congratulations to all of you on the accomplishment! We're Roaring for you and the whole volunteer team working on this innovative program!
~Love Libraries? Give a Roar in “Comments” below.
Note to Librarians: If you’re a Youth Librarian working in a school or public library we’d love to hear about you and your library. Contact Janet at jlcarey@hotmail.com for an interview slot.